﻿<?xml version="1.0" encoding="utf-8"?><rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" version="2.0"><channel><ttl>60</ttl><title>Bill Lee's Sales and Gross Margin Improvement Tips</title><link>http://podcast.billleeonline.com</link><lastBuildDate>Wed, 23 May 2012 04:34:08 GMT</lastBuildDate><pubDate>Wed, 23 May 2012 04:34:08 GMT</pubDate><language>en</language><copyright>Lee Resources Inc.</copyright><itunes:subtitle> </itunes:subtitle><itunes:author /><itunes:summary>Several times each month, Bill Lee shares sales and gross margin improvement tips that both managers and salespeople in the building supply industry can implement immediately to improve their productivity and income.</itunes:summary><description>Several times each month, Bill Lee shares sales and gross margin improvement tips that both managers and salespeople in the building supply industry can implement immediately to improve their productivity and income.</description><itunes:owner><itunes:name /><itunes:email>blee3paris@AOL.com</itunes:email></itunes:owner><itunes:explicit>no</itunes:explicit><itunes:category text="Business"><itunes:category text="Management &amp; Marketing" /></itunes:category><item><title>Most Sales Obstacles are Predictable!</title><link>http://podcast.billleeonline.com/2007/07/25/most-sales-obstacles-are-predictable.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This Podcast targets salespeople who struggle year after year with the same obstacles and have yet found the key to overcoming each of them.</description><comments>http://podcast.billleeonline.com/2007/07/25/most-sales-obstacles-are-predictable.aspx#Comments</comments><guid isPermaLink="false">d6d87bbf-2af5-45dc-ab84-9ef755ce2bbb</guid><pubDate>Wed, 25 Jul 2007 06:49:00 GMT</pubDate><itunes:author /><itunes:subtitle>Most Sales Obstacles are Predictable!</itunes:subtitle><itunes:summary>This Podcast targets salespeople who struggle year after year with the same obstacles and have yet found the key to overcoming each of them.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:05:31</itunes:duration><itunes:keywords>overcoming obstacles, selling, sales</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20Most%20Obstacles%20are%20Predictable%207%2024%2007.mp3?ref=rss" length="5287500" type="audio/mpeg" /></item><item><title>New Business: Who is in Charge?</title><link>http://podcast.billleeonline.com/2007/07/17/new-business-who-is-in-charge.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This Podcast suggests six proactive steps for companies that need new business from new customers.</description><comments>http://podcast.billleeonline.com/2007/07/17/new-business-who-is-in-charge.aspx#Comments</comments><guid isPermaLink="false">8caa7d4a-73a1-4c4e-9a4b-272b8e107d0d</guid><pubDate>Tue, 17 Jul 2007 13:48:00 GMT</pubDate><itunes:author /><itunes:subtitle>New Business: Who is in Charge?</itunes:subtitle><itunes:summary>This Podcast suggests six proactive steps for companies that need new business from new customers.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:06:43</itunes:duration><itunes:keywords>prospecting, sales, selling, new business, marketing</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20New%20Bus%20Who%20is%20in%20Chg%207%2017%2007.mp3?ref=rss" length="6435634" type="audio/mpeg" /></item><item><title>How to Build Your Confidence for Selling</title><link>http://podcast.billleeonline.com/2007/07/04/how-to-build-your-confidence-for-selling.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This Podcast teaches even veteran salespeople how to avoid one of the key pitfalls in selling -- relying too heavily on the ability to "wing it."</description><comments>http://podcast.billleeonline.com/2007/07/04/how-to-build-your-confidence-for-selling.aspx#Comments</comments><guid isPermaLink="false">91b18b02-f551-44a0-aeea-827fe801e2c0</guid><pubDate>Tue, 03 Jul 2007 16:16:00 GMT</pubDate><itunes:author /><itunes:subtitle>How to Build Your Confidence for Selling</itunes:subtitle><itunes:summary>This Podcast teaches even veteran salespeople how to avoid one of the key pitfalls in selling -- relying too heavily on the ability to "wing it."</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:05:52</itunes:duration><itunes:keywords>selling, practice, reherse, sales</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20How%20to%20Build%20Your%20Confidence%20for%20Selling%207%203%2007.mp3?ref=rss" length="5627301" type="audio/mpeg" /></item><item><title>Tips for Remembering Names</title><link>http://podcast.billleeonline.com/2007/06/26/tips-for-remembering-names.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>If you struggle with remembering names, this Podcast offers several ideas for overcoming this sales challenge.</description><comments>http://podcast.billleeonline.com/2007/06/26/tips-for-remembering-names.aspx#Comments</comments><guid isPermaLink="false">65148e38-396f-4d84-b939-4b2102153600</guid><pubDate>Tue, 26 Jun 2007 14:13:00 GMT</pubDate><itunes:author /><itunes:subtitle>Tips for Remembering Names</itunes:subtitle><itunes:summary>If you struggle with remembering names, this Podcast offers several ideas for overcoming this sales challenge.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:02:38</itunes:duration><itunes:keywords>remembering names, selling, sales</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20Remembering%20names%206%2026%2007.mp3?ref=rss" length="2538164" type="audio/mpeg" /></item><item><title>The Most Effective Ways to Optimize Gross Margin</title><link>http://podcast.billleeonline.com/2007/06/20/the-most-effective-ways-to-optimize-gross-margin.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>Salespeople who are facing pricing pressure on commodities can use the tips in this Podcast to optimize gross margin on less price sensitive products.</description><comments>http://podcast.billleeonline.com/2007/06/20/the-most-effective-ways-to-optimize-gross-margin.aspx#Comments</comments><guid isPermaLink="false">e8a33da6-026c-458f-b3cd-75cf0f58cf7e</guid><pubDate>Wed, 20 Jun 2007 11:41:00 GMT</pubDate><itunes:author /><itunes:subtitle>The Most Effective Ways to Optimize Gross Margin</itunes:subtitle><itunes:summary>Salespeople who are facing pricing pressure on commodities can use the tips in this Podcast to optimize gross margin on less price sensitive products.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:04:36</itunes:duration><itunes:keywords>commodity pricing, pricing, gross margin,</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20Optimize%20Gross%20Margin%206%2020%2007.mp3?ref=rss" length="4412711" type="audio/mpeg" /></item><item><title>Is Your Retirement Fully Funded?</title><link>http://podcast.billleeonline.com/2007/06/15/is-your-retirement-fully-funded.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This Podcast targets owners of privately held businesses who may be depending on proceeds from their businesses to fund their retirement.</description><comments>http://podcast.billleeonline.com/2007/06/15/is-your-retirement-fully-funded.aspx#Comments</comments><guid isPermaLink="false">6c9e1a0c-4c06-42c9-bb59-6be1a8ddb784</guid><pubDate>Fri, 15 Jun 2007 11:52:00 GMT</pubDate><itunes:author /><itunes:subtitle>Is Your Retirement Fully Funded?</itunes:subtitle><itunes:summary>This Podcast targets owners of privately held businesses who may be depending on proceeds from their businesses to fund their retirement.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:03:29</itunes:duration><itunes:keywords>retirement, financial planning,private business</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Mgt%20Tips%206%2015%2007%20Is%20Your%20Retirement%20Funded.mp3?ref=rss" length="3350259" type="audio/mpeg" /></item><item><title>How to Keep Price from Robbing You of Sales Success</title><link>http://podcast.billleeonline.com/2007/06/14/how-to-keep-price-from-robbing-you-of-sales-success.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>If pricing objections are preventing you from achieving your sales objectives, this Podcast will give you a new perspective.</description><comments>http://podcast.billleeonline.com/2007/06/14/how-to-keep-price-from-robbing-you-of-sales-success.aspx#Comments</comments><guid isPermaLink="false">34114e04-e911-41ca-9556-01534a285c37</guid><pubDate>Thu, 14 Jun 2007 11:06:00 GMT</pubDate><itunes:author /><itunes:subtitle>How to Keep Price from Robbing You of Sales Success</itunes:subtitle><itunes:summary>If pricing objections are preventing you from achieving your sales objectives, this Podcast will give you a new perspective.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:00:00</itunes:duration><itunes:keywords>attitude, negotiating, selling, sales</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20Tips%20Keep%20Price%20from%20Robbing%20You%20of%20Success%206%2014%2007.mp3?ref=rss" length="4548548" type="audio/mpeg" /></item><item><title>How to Minimize Customer Anger When You Screw Up</title><link>http://podcast.billleeonline.com/2007/06/07/how-to-minimize-customer-anger-when-you-screw-up.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This Podcast describes the best rule for salespeople to follow when they or their company goofs.</description><comments>http://podcast.billleeonline.com/2007/06/07/how-to-minimize-customer-anger-when-you-screw-up.aspx#Comments</comments><guid isPermaLink="false">77f582e8-d4a2-484e-8315-0867428adf5e</guid><pubDate>Thu, 07 Jun 2007 15:28:00 GMT</pubDate><itunes:author /><itunes:subtitle>How to Minimize Customer Anger When You Screw Up</itunes:subtitle><itunes:summary>This Podcast describes the best rule for salespeople to follow when they or their company goofs.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:02:52</itunes:duration><itunes:keywords>customer service,selling, sales</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20Tips%20How%20to%20Minimize%20Cust%20Anger%206%207%2007.mp3?ref=rss" length="2760519" type="audio/mpeg" /></item><item><title>Is Your Belief System Holding You Back?</title><link>http://podcast.billleeonline.com/2007/05/31/is-your-belief-system-holding-you-back.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This Podcast will show salespeople how to improve their income by changing their image of themselves.</description><comments>http://podcast.billleeonline.com/2007/05/31/is-your-belief-system-holding-you-back.aspx#Comments</comments><guid isPermaLink="false">3e6c4b69-6606-4c4a-b613-8cdacdeb6c42</guid><pubDate>Wed, 30 May 2007 17:04:00 GMT</pubDate><itunes:author /><itunes:subtitle>Is Your Belief System Holding You Back?</itunes:subtitle><itunes:summary>This Podcast will show salespeople how to improve their income by changing their image of themselves.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:05:00</itunes:duration><itunes:keywords>image, selling, commission, self image</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20Tips%20Your%20Belief%20System%205%2030%2007.mp3?ref=rss" length="4797234" type="audio/mpeg" /></item><item><title>Sources of Customer Loyalty</title><link>http://podcast.billleeonline.com/2007/05/21/sources-of-customer-loyalty.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This PODCAST offers suggestions on how salespeople can build loyalty from existing customers and from prospects who are currently loyal to the competition.</description><comments>http://podcast.billleeonline.com/2007/05/21/sources-of-customer-loyalty.aspx#Comments</comments><guid isPermaLink="false">a6da3f7f-3888-4b24-8987-9ad2567f126e</guid><pubDate>Mon, 21 May 2007 13:21:00 GMT</pubDate><itunes:author /><itunes:subtitle>Sources of Customer Loyalty</itunes:subtitle><itunes:summary>This PODCAST offers suggestions on how salespeople can build loyalty from existing customers and from prospects who are currently loyal to the competition.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:05:08</itunes:duration><itunes:keywords>customer loyalty, selling, sales, prospecting</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20Tips%20Sources%20of%20Cust%20Loyalty%205%2022%2007.mp3?ref=rss" length="4932652" type="audio/mpeg" /></item><item><title>Tips to Add-On Sales and Gross Profit to What You're Currently Selling</title><link>http://podcast.billleeonline.com/2007/05/15/tips-to-addon-sales-and-gross-profit-to-what-youre-currently-selling.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>Don't leave money on the table when you talk to customers and prospects.  This Podcast explains how.</description><comments>http://podcast.billleeonline.com/2007/05/15/tips-to-addon-sales-and-gross-profit-to-what-youre-currently-selling.aspx#Comments</comments><guid isPermaLink="false">33cd1c61-3426-42db-98ce-523d9ce318d5</guid><pubDate>Tue, 15 May 2007 11:15:00 GMT</pubDate><itunes:author /><itunes:subtitle>Tips to Add-On Sales and Gross Profit to What You're Currently Selling</itunes:subtitle><itunes:summary>Don't leave money on the table when you talk to customers and prospects.  This Podcast explains how.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:08:14</itunes:duration><itunes:keywords>add-on selling, suggestive selling, related item selling</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20Tips%20Add%20On%20Selling%205%2015%2007.mp3?ref=rss" length="7900999" type="audio/mpeg" /></item><item><title>You Get the Behavior You Reward</title><link>http://podcast.billleeonline.com/2007/05/12/you-get-the-behavior-you-reward.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This Podcast explains to owners and managers that making it clear what employees must do to earn a bonus or to make more money will do to enhance performance on the job.</description><comments>http://podcast.billleeonline.com/2007/05/12/you-get-the-behavior-you-reward.aspx#Comments</comments><guid isPermaLink="false">a1fe9ece-2e31-4871-858b-5b07f6fab129</guid><pubDate>Fri, 11 May 2007 16:10:00 GMT</pubDate><itunes:author /><itunes:subtitle>You Get the Behavior You Reward</itunes:subtitle><itunes:summary>This Podcast explains to owners and managers that making it clear what employees must do to earn a bonus or to make more money will do to enhance performance on the job.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:05:20</itunes:duration><itunes:keywords>bonus, incentive pay, performance</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Mgt%20Tips%20You%20get%20the%20behaviors%20you%20reward%205%2011%2007.mp3?ref=rss" length="5114465" type="audio/mpeg" /></item><item><title>Are Some Customers Too Expensive to Do Business With?</title><link>http://podcast.billleeonline.com/2007/05/01/are-some-customers-too-expensive-to-do-business-with.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This Podcast describes a customer who was too expensive to do business with and what we did about it.  Is this action you need to take with one or more of your customers?</description><comments>http://podcast.billleeonline.com/2007/05/01/are-some-customers-too-expensive-to-do-business-with.aspx#Comments</comments><guid isPermaLink="false">218a748e-4fa8-4456-a935-e8acbbe6bbde</guid><pubDate>Tue, 01 May 2007 12:33:00 GMT</pubDate><itunes:author /><itunes:subtitle>Are Some Customers Too Expensive to Do Business With?</itunes:subtitle><itunes:summary>This Podcast describes a customer who was too expensive to do business with and what we did about it.  Is this action you need to take with one or more of your customers?</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:03:36</itunes:duration><itunes:keywords>selling, pruning your customer base</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20Are%20some%20cust%20too%20exp%20to%20do%20bus%20with%205%203%2007.mp3?ref=rss" length="3456421" type="audio/mpeg" /></item><item><title>Neglected Relationships Soon End</title><link>http://podcast.billleeonline.com/2007/05/01/neglected-relationships-soon-end.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This Podcast offers suggestions to maintain your best customer relationships and turn your customers into good references and advocates.</description><comments>http://podcast.billleeonline.com/2007/05/01/neglected-relationships-soon-end.aspx#Comments</comments><guid isPermaLink="false">542fd078-285d-49e7-b9b7-051d1057fbfd</guid><pubDate>Tue, 01 May 2007 12:26:00 GMT</pubDate><itunes:author /><itunes:subtitle>Neglected Relationships Soon End</itunes:subtitle><itunes:summary>This Podcast offers suggestions to maintain your best customer relationships and turn your customers into good references and advocates.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:05:47</itunes:duration><itunes:keywords>selling, communication, customer service, prospecting</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20Neglected%20Relationships%20Soon%20End%205%201%2007%20.mp3?ref=rss" length="5547470" type="audio/mpeg" /></item><item><title>Problem Solving Techniques for First-Time Managers</title><link>http://podcast.billleeonline.com/2007/04/27/problem-solving-techniques-for-firsttime-managers.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This Podcast will help managers who are new to the job better understand how to solve the typical problems that pop up from day to day.</description><comments>http://podcast.billleeonline.com/2007/04/27/problem-solving-techniques-for-firsttime-managers.aspx#Comments</comments><guid isPermaLink="false">f15866d6-c32c-4e04-ba91-8e616074ecd6</guid><pubDate>Thu, 26 Apr 2007 18:44:00 GMT</pubDate><itunes:author /><itunes:subtitle>Problem Solving Techniques for First-Time Managers</itunes:subtitle><itunes:summary>This Podcast will help managers who are new to the job better understand how to solve the typical problems that pop up from day to day.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:00:00</itunes:duration><itunes:keywords>problem solving, management, first time managers, managers</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Mgt%20Tips%204%2026%2007%20problem%20solving%20techniques%20for%201st%20time%20mgrs.mp3?ref=rss" length="3915340" type="audio/mpeg" /></item><item><title>Objections Mean that Your Prospects Are Interested</title><link>http://podcast.billleeonline.com/2007/04/24/objections-mean-that-your-prospects-are-interested.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This Podcast will convince you to be encouraged when you hear objections.</description><comments>http://podcast.billleeonline.com/2007/04/24/objections-mean-that-your-prospects-are-interested.aspx#Comments</comments><guid isPermaLink="false">ecc74801-f4cf-47a8-b20c-c483e032f539</guid><pubDate>Tue, 24 Apr 2007 01:49:00 GMT</pubDate><itunes:author /><itunes:subtitle>Objections Mean that Your Prospects Are Interested</itunes:subtitle><itunes:summary>This Podcast will convince you to be encouraged when you hear objections.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:04:54</itunes:duration><itunes:keywords>objections, sales, selling, prospecting</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20and%20GM%20Objections%20Mean%20Prospect%20is%20Interested%204%2024%2007.mp3?ref=rss" length="4708208" type="audio/mpeg" /></item><item><title>Ten Secrets to Business Success</title><link>http://podcast.billleeonline.com/2007/04/20/ten-secrets-to-business-success.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This Podcast is about ten secrets to success in business or just about anything in life.</description><comments>http://podcast.billleeonline.com/2007/04/20/ten-secrets-to-business-success.aspx#Comments</comments><guid isPermaLink="false">ea841e99-6b06-49b0-8c7e-5f421135a786</guid><pubDate>Fri, 20 Apr 2007 11:05:00 GMT</pubDate><itunes:author /><itunes:subtitle>Ten Secrets to Business Success</itunes:subtitle><itunes:summary>This Podcast is about ten secrets to success in business or just about anything in life.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:02:25</itunes:duration><itunes:keywords>success,</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Mgt%20Tips%204%2020%2007%2010%20Keys%20to%20Bus%20Success.mp3?ref=rss" length="2326259" type="audio/mpeg" /></item><item><title>A Lot of Salespeople Are Only Half Trying To Improve Their Sales  Skills</title><link>http://podcast.billleeonline.com/2007/04/17/a-lot-of-salespeople-are-only-half-trying-to-improve-their-sales--skills.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This Podcast teaches salespeople how to use OPM and OPE -- both free -- to boost their sales and their income.</description><comments>http://podcast.billleeonline.com/2007/04/17/a-lot-of-salespeople-are-only-half-trying-to-improve-their-sales--skills.aspx#Comments</comments><guid isPermaLink="false">8195584b-a381-40d4-8eaf-868ef29866d6</guid><pubDate>Tue, 17 Apr 2007 12:22:00 GMT</pubDate><itunes:author /><itunes:subtitle>A Lot of Salespeople Are Only Half Trying To Improve Their Sales  Skills</itunes:subtitle><itunes:summary>This Podcast teaches salespeople how to use OPM and OPE -- both free -- to boost their sales and their income.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:06:59</itunes:duration><itunes:keywords>sales, selling, sales training, education</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20Most%20OSS%20Don't%20work%20on%20their%20skills%204%2017%2007.mp3?ref=rss" length="6701874" type="audio/mpeg" /></item><item><title>Negotiating Tips for Salespeople</title><link>http://podcast.billleeonline.com/2007/04/04/negotiating-tips-for-salespeople.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>This ezine explains why it's not necessarily smart to let your customers know that you have pricing authority.</description><comments>http://podcast.billleeonline.com/2007/04/04/negotiating-tips-for-salespeople.aspx#Comments</comments><guid isPermaLink="false">d0a5618c-6e00-4b9f-ae04-342676050423</guid><pubDate>Tue, 03 Apr 2007 17:48:00 GMT</pubDate><itunes:author /><itunes:subtitle>Negotiating Tips for Salespeople</itunes:subtitle><itunes:summary>This ezine explains why it's not necessarily smart to let your customers know that you have pricing authority.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:03:50</itunes:duration><itunes:keywords>negotiating, selling, sales, pricing</itunes:keywords><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20Negotiating%20tips%204%203%2007.mp3?ref=rss" length="3677939" type="audio/mpeg" /></item><item><title>When Giving Service, Give it Cheerfully</title><link>http://podcast.billleeonline.com/2007/03/29/when-giving-service-give-it-cheerfully.aspx?ref=rss</link><dc:creator>Bill Lee</dc:creator><description>Sales professionals can boost sales productivity when they master customer service skills.  This article is an excellent start in the process.</description><comments>http://podcast.billleeonline.com/2007/03/29/when-giving-service-give-it-cheerfully.aspx#Comments</comments><guid isPermaLink="false">0e79f414-fb38-4c5f-87e3-3fbc1c84bce8</guid><pubDate>Thu, 29 Mar 2007 01:20:00 GMT</pubDate><itunes:author /><itunes:subtitle>When Giving Service, Give it Cheerfully</itunes:subtitle><itunes:summary>Sales professionals can boost sales productivity when they master customer service skills.  This article is an excellent start in the process.</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:block>no</itunes:block><itunes:duration>00:08:46</itunes:duration><itunes:keywords /><enclosure url="http://media.podcastingmanager.com/39266-82607/Media/Sales%20&amp;%20GM%20Tips%20Give%20Service%20Cheerfully%203%2027%2007.mp3?ref=rss" length="8400460" type="audio/mpeg" /></item></channel></rss>
