Bill Lee's Podcasts
Bill Lee's Sales and Gross Margin Improvement Tips

Most Sales Obstacles are Predictable!

This Podcast targets salespeople who struggle year after year with the same obstacles and have yet found the key to overcoming each of them.

Download | Duration: 00:05:31

New Business: Who is in Charge?

This Podcast suggests six proactive steps for companies that need new business from new customers.

Download | Duration: 00:06:43

How to Build Your Confidence for Selling

This Podcast teaches even veteran salespeople how to avoid one of the key pitfalls in selling -- relying too heavily on the ability to "wing it."

Download | Duration: 00:05:52

Tips for Remembering Names

If you struggle with remembering names, this Podcast offers several ideas for overcoming this sales challenge.

Download | Duration: 00:02:38

The Most Effective Ways to Optimize Gross Margin

Salespeople who are facing pricing pressure on commodities can use the tips in this Podcast to optimize gross margin on less price sensitive products.

Download | Duration: 00:04:36

Is Your Retirement Fully Funded?

This Podcast targets owners of privately held businesses who may be depending on proceeds from their businesses to fund their retirement.

Download | Duration: 00:03:29

How to Keep Price from Robbing You of Sales Success

If pricing objections are preventing you from achieving your sales objectives, this Podcast will give you a new perspective.

Download | Duration: 00:00:00

How to Minimize Customer Anger When You Screw Up

This Podcast describes the best rule for salespeople to follow when they or their company goofs.

Download | Duration: 00:02:52

Is Your Belief System Holding You Back?

This Podcast will show salespeople how to improve their income by changing their image of themselves.

Download | Duration: 00:05:00

Sources of Customer Loyalty

This PODCAST offers suggestions on how salespeople can build loyalty from existing customers and from prospects who are currently loyal to the competition.

Download | Duration: 00:05:08

Tips to Add-On Sales and Gross Profit to What You're Currently Selling

Don't leave money on the table when you talk to customers and prospects. This Podcast explains how.

Download | Duration: 00:08:14

You Get the Behavior You Reward

This Podcast explains to owners and managers that making it clear what employees must do to earn a bonus or to make more money will do to enhance performance on the job.

Download | Duration: 00:05:20

Are Some Customers Too Expensive to Do Business With?

This Podcast describes a customer who was too expensive to do business with and what we did about it. Is this action you need to take with one or more of your customers?

Download | Duration: 00:03:36

Neglected Relationships Soon End

This Podcast offers suggestions to maintain your best customer relationships and turn your customers into good references and advocates.

Download | Duration: 00:05:47

Problem Solving Techniques for First-Time Managers

This Podcast will help managers who are new to the job better understand how to solve the typical problems that pop up from day to day.

Download | Duration: 00:00:00

Objections Mean that Your Prospects Are Interested

This Podcast will convince you to be encouraged when you hear objections.

Download | Duration: 00:04:54

Ten Secrets to Business Success

This Podcast is about ten secrets to success in business or just about anything in life.

Download | Duration: 00:02:25

A Lot of Salespeople Are Only Half Trying To Improve Their Sales Skills

This Podcast teaches salespeople how to use OPM and OPE -- both free -- to boost their sales and their income.

Download | Duration: 00:06:59

Negotiating Tips for Salespeople

This ezine explains why it's not necessarily smart to let your customers know that you have pricing authority.

Download | Duration: 00:03:50

When Giving Service, Give it Cheerfully

Sales professionals can boost sales productivity when they master customer service skills. This article is an excellent start in the process.

Download | Duration: 00:08:46